Independent, friendly help installing and configuring the applications, drivers, browsers and email clients you rely on — and clearing installation errors when they get in the way, available 24/7 over secure live chat.
Aegis Softex LLC is an independent third-party technical support provider and is not affiliated with Microsoft, Apple, or any other company. All trademarks are the property of their respective owners.
Setting up a new program shouldn't be stressful. Our experienced technicians help you install and configure the software you own on Windows and Mac, and untangle the errors that stop an install from finishing. We support home users, remote workers and small offices across the United States. We assist only with software you are licensed to use.
Install and configure productivity, accounting and everyday apps you are licensed to use.
Install device drivers and set up browsers with the extensions and settings you need.
Configure email clients with your existing account so mail sends and receives reliably.
We check leftover files from a previous version, permissions, conflicts and available space, then guide you through a clean reinstall.
We interpret common installer error codes, address the underlying cause and help the installation complete successfully.
We review missing components, security prompts and configuration so the program launches and runs the way it should.
We set up account details, servers and preferences so your email client and browser work the way you expect.
Start a live chat or call and tell us what you're trying to install.
An experienced technician confirms your license and the likely cause.
We guide you step by step or assist over a secure session.
We launch the software together and check it's configured correctly.
We help install and configure common applications, drivers, browsers and email clients. We assist only with software you are licensed to use and do not support pirated or unlicensed software.
Yes. We help diagnose installation errors caused by leftover files, conflicts, permissions or insufficient space, then guide you through a clean install.
Yes. We help install and configure email clients with your existing account settings so your mail sends and receives correctly.
Rates are shown at the time of booking. If we are unable to resolve the issue you engaged us to fix, your session fee is refunded under our Refund Policy.
General desktop and laptop help for performance and setup.
Help with Windows 10 and 11 updates, settings and performance.
Find and install the right printer driver for your model and OS.