Independent, friendly help getting your home or office online — from weak signal and dropped connections to router setup, IP conflicts and network printing, available 24/7 over secure live chat.
Aegis Softex LLC is an independent third-party technical support provider and is not affiliated with Microsoft, Apple, or any other company. All trademarks are the property of their respective owners.
From a router that needs setting up to a back bedroom with no signal, our experienced technicians can help your devices connect and stay connected. We support home users, remote workers and small offices across the United States. For account or service outages, your internet provider is the right contact.
Fix dropped connections, dead zones and slow wireless across your home or office.
Set up network names, passwords, guest access and security on routers you own.
Add printers to the network, clear IP conflicts and print from every device.
We look at router placement, interference, channel and band selection, and whether a mesh or extender would help cover problem areas.
We check power management, driver and firmware versions and network settings to keep laptops, phones and smart devices connected.
We review DHCP and any fixed addresses, release and renew leases and assign stable addresses so devices stop colliding.
We confirm the network band, password and security type, then guide the device through joining and reaching the internet or printer.
Start a live chat or call and describe your network or Wi-Fi problem.
An experienced technician maps out the likely cause with you.
We guide you step by step or assist over a secure session.
We test the connection on your devices and share tips for steady coverage.
Yes. We assess signal strength, interference, channel and band selection and router placement, then guide you through changes to improve coverage and stability.
Yes. We guide you through router settings such as network names, passwords, guest networks and security on equipment you own. For account or service issues, contact your internet provider.
Yes. We help add your printer to Wi-Fi, resolve IP conflicts and enable network printing from your computers and mobile devices.
Rates are shown at the time of booking. If we are unable to resolve the issue you engaged us to fix, your session fee is refunded under our Refund Policy.
General desktop and laptop help for performance and setup.
Get your Windows PC connected and running smoothly.
Find and install the right printer driver for your model and OS.